Shipments and returns
Your pack shipment
Packages are generally dispatched within 1 day after receipt of payment and are shipped via bpost.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
There are no shipping costs for orders over € 50. Shipping costs for smaller orders are:
|Belgium:||Home delivery: €6,00||Collection Point: €4,50|
|The Netherlands:||Home delivery: €10,00||Collection Point: €8,00|
|France:||Home delivery: €13,00||Collection Point: €11,00|
Return of your order
No order may be returned without informing us in advance. We will provide you with the necessary instructions to return the goods quickly and safely.